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Book

The Responsible Serving of Alcoholic Beverages: A Complete Staff Training Course for Bars, Restaurants, and Caterers with Companion CD

 To see a sample chapter – click here.

 "Its specific, well-detailed information is priceless for any serious food industry holding! College-level collections with schools strong in culinary and food management courses will want to keep THE RESPONSIBLE SERVING OF ALCOHOLIC BEVERAGES: A COMPLETE STAFF TRAINING COURSE FOR BARS, RESTAURANTS, AND CATERERS in the collection both as a reference and as a circulating item. Two years have gone into the making of this comprehensive manual which blends the legal issues with the ethical issues involved in serving alcohol professionally: management and liquor service staff receive all the knowledge allowing them to responsibly serve alcohol in licensed premises, from understanding BAC levels and the law to checking ID, handling difficult customers, and more. While the price tag may be hefty for a standard-sized paperback, its specific, well-detailed information is priceless for any serious food industry holding."

From the California Bookwatch, Cookbook Shelf, May, 06 issue

Software Programs

Beth Dugan, of Food Write, wrote the entire CostGuard's help and tutorial systems. This was a huge organizational effort, since CostGuard is a large and layered foodservice application. Beth learned the business and data flow very quickly, and transposed that knowledge into streamlined deliverables.

Beth understood that a tutorial is more than a cookbook; it has to explain WHY something is important, and the benefit it has for the operator. This requires a terrific understanding of the industry, which she has. It also requires the skill to translate software features into the day-to-day foodservice operations, in a style that is quickly understood and digested. Beth has accomplished all this very successfully.

She has been thorough, professional, timely, and responsive throughout the process.

I enthusiastically recommend Beth for any industry related writing, training, or teaching needs you have.”

Matt Starobin, At-Your-Service Software, Owner of CostGuard Software

To see an original document, click here.  To see a live version of the program and to order it, click here and you will  go to CostGuard.

Online Class Sample

This is a sample of an online course introduction that I wrote.  Notice the graphics and the beginning of a theme for the course.  To see the intro, click here.

Articles

This is a copy of an academic article that I wrote.  It shows how I can take many pieces of information and present it as a coherent whole to restaurant owners and managers.  To see the article, click here.

Manufacturer Booklet

This is an example of a booklet that I wrote which pulled together some popular menu mention programs—put the manufacturers name on a menu, operator receives money.  This is a good piece for a broker or distributor to increase sales and customer loyalty.  To see the piece, click here

Want more samples?  I have more than 30 samples of my work available.  Just drop me a note with what you are looking for, and I will be happy to send it to you. 

To Order from Amazon

Just click on the picture and you can order directly from them

 

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